Outlet Retail Supervisor

Outlet Retail Supervisor

Join to apply for the Outlet Retail Supervisor role at Evergreen Goodwill of Northwest Washington.

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high‑quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life‑changing job opportunities, ensuring they are career‑ready and can support themselves and their families.

The organization employs over 2,000 people, operates five job‑training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.

Pay Rate: $23.97/hour

• Complete retail operational requirements by scheduling and assigning one or more employees.
• Set expectations, instruct, coach and identify training needs.
• Interview, assist with hiring, evaluate and discipline employees.
• Resolve workplace problems by addressing issues that impact employee performance and productivity.
• Prepare reports by collecting, documenting and summarizing information.
• Complete projects by planning, organizing and monitoring assignments.
• Promote productivity by following up with employees on work results.
• Maintain clear communication with Store Manager.
• Maintain a clean work environment.
• Build and maintain internal and external customer satisfaction.
• Perform the functions of Sales Associate when needed.
• Maintain orderly operations of the store in the absence of the manager.
• Operate mechanical equipment as assigned (Balers, tipper, and Electronic Conveyor Belt)
• Contribute to team effort by accomplishing related results as needed.
• Uphold safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents.
• Perform any other duties as assigned.

Carries out supervisory responsibilities in accordance with Goodwill’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.

• High school diploma or equivalent.
• Minimum 1-2 years’ experience in retail environment.
• Minimum 1-2 years supervisory experience.
• Familiar with time-keeping software.

• Proficiency with Microsoft Word, Excel, Outlook and Teams.
• Ability to learn new technology and software as related to the job.

While performing the duties of this job, the employee will be required to sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 30-40 pounds and to operate computer systems. Developed fine motor control (grasp, handle, manipulate objects with fingers; frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders;

standing for long periods of time;
Able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Extended standing on hard surfaces; ability to operate heavy machinery in a safe and responsible manner. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills.

Maintain reliable attendance.

• Organizing, sorting, categorizing, counting, adding, subtracting
• Problem solving
• Strong verbal and written…