Account Manager

Everett, United States | Posted on 10/28/2025

We're building the fiber network you deserve. Consistently fast, refreshingly straightforward and givingyou control. From our home base in Kirkland, Washington, we're connecting overone million homes and businesses across the states we serve with fiber internet that works the way it should. No gimmicks, no gotchas. Internet shouldn’t getin the way of life: it should make it better.

Base Salary: $28,080 to $43,750 annually DOE

Commission: Target commission of $30,000 annually

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

We may be building internet, but we are reaching real people. Westrive to build relationships and provide customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions:

Genuinely Caring: O urcustomers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.

Empowering You :
Weempower our customers to choose the products that best meet their needs, and wesupport our employees to implement solutions that elevate the experiences ofour customers and coworkers.

Innovation and Improvement :
We always look for ways to make the experiences of our customers –and each other – better.

Earning Your Trust :
We earntrust by communicating simply and transparently as real people, not as acorporation.

The Account Manager will be responsible for generating sales in multi-family units in their respective assigned region. This includes networking with MDU property managers, assistant managers, leasing agents, and other property staff.

• Drive creative sales strategies in multi-family properties that will increase awareness and penetration
• Host various community events within MDU properties, to get customers tosign-up for Ziply Fiber services
• Make regular property visits to all MDU’s in assigned region, documenting key learnings
• Conduct door-to-door outreach to promote andsell fiber internet to residential customers.
• Achieve or exceed daily activity goals (door knocks, customer contacts, property visits) and monthly sales targets.
• Build strong relationships and trust with prospective customers through professionalism and product expertise.

• Participate in e-learning, classroom sales training, and associated curriculum in tandem with Sales Trainer
• Marketing team collaboration; offer strategy & communication,collateral material creation & distribution
• Perform financial responsibilities to include operational expense tracking, processing mileage reimbursements, logging event expenses, and others
• Monitor industry developments (technical, regulatory, and otherwise) andapply critical thinking for strategic and customer impact analysis

• Performs other duties as required to support the business and evolving organization.
• Minimum of six (6) months of sales and/or customer service experience – OR – current or prior military service.
• Must be committed to providing exceptional customer service in a calm, professional manner.
• Must be enthusiastic, persuasive, persistent, and beable to handle rejection in the selling process well.
• Must work in an outside environment for extended periods in any season, with potential exposure to inclement weather.
• Must have reliable transportation.
• Must have and maintain a valid driver’s license,auto insurance, and satisfactory driving record.

• Ability to prioritize and organize work effectively and be a self‑starter.
• Ability to maintain confidentiality of company and customer information.
• Ability to deal with public in a professional manner.
• Abilityto work independently and apply sound judgment and reasoning skills to avariety of situations.
• Abilityto drive on behalf of the company in a safe and responsible manner.
• Abilityto multi‑task and collaborate effectively with other personnel to meet deadlines.
• Strong verbal and written communication, attention to detail,…