Aircraft Interiors Field Service Technician

Safran is seeking mechanically inclined technicians who enjoy hands‑on problem solving. You will work directly on commercial aircraft, supporting seat installations and resolving issues during aircraft assembly and delivery. This is an opportunity to gain aerospace experience, travel, interact with major aviation customers, and build a long‑term career in aviation technical support.

Objective:
The Field Service Technician II provides on‑site support at the Air Framer for Safran Aerospace Seats pertaining to interiors manufactured in USA, France and Great Britain. The team of Field Service Technicians provides assistance to Air Framer / Airline customers during the build of the Aircraft specific to installation issues, damaged parts, reworking pickups, cosmetic defects and any customer relations issues we have.

Rework areas include:
Receiving, BFE, Factory and Flight line relating to all built Aircraft with Safran Seats product. All rework preformed at the Air Framer must adhere to Safran Seats drawings, specifications and specific rework instructions. This position will work under general supervision and reports to the OSS Manager on a daily basis. This position handles moderately complex issues and problems, and refers more highly complex issues to higher‑level technicians.

• A) Rework and stamp pickups self-identified and/or written by Air Framer and/or customer during the build of the Aircraft.
• B) Replace/troubleshoot faulty electronic components and other damaged parts, adjusting misaligned panels / trim pieces, provide assistance to the Air Framer seat installation team and other miscellaneous tasks given.
• C) Sustains a high quality level of workmanship at all times.
• D) Responds promptly to all communication (telephone, etc.) with Air Framer personnel and customers.
• E) Maintain a good rapport with Air Framer personnel and customers.
• F) Follow Safran /Air Framer safety guidelines or processes established by the organization at all times.
• G) Submits accurate part order requests and understands the POA / SOA process at Air Framer / Safran.
• H) Responsible for driving company van and other technicians safely around Air Framer/Safran Facilities.
• I) Attend Safran daily standup/tie‑in meeting.
• J) Adhere to Air Framer /Safran training requirements that relate to Flight line, Safety and other course overviews throughout the year.
• K) Coordinate verbally with QA's, Engineers, Lead's, Technicians and other key Air Framer / Safran personnel on a daily basis.
• L) Performs other duties as assigned.

• High School Diploma or equivalent required. Associate's degree in a related technical field preferred.

• 0- 1 years of Field Service experience related to troubleshooting and repairs preferred.

• Natural mechanical ability with hand and power tools
• Basic working knowledge of CMM's, Engineering Drawing's and other technical documents.
• Basic computer knowledge and have some familiarity with MS office applications.
• Proficient using smart phones / tablets on a daily basis to send emails, pictures and other applications.
• Valid driver's license and the ability to obtain a passport.

• Ability to work efficiently under stressful situations.
• Follows instructions and complete jobs in a timely manner.
• Customer service is essential for this job and the employee must have excellent communication skills, verbally and handwritten.
• Must have the availability to work various hours, after hours and weekend as needed.
• Must have ability to maintain multiple tasks simultaneously, including the ability to…