Coordinated Entry Navigator

Coordinated Entry Navigator

Responsible for linking young adults, ages 18‑24, who are at risk for or experiencing homelessness to appropriate services and housing programs within Snohomish County. Based in the Young Adult Housing department, the Navigator performs case management and resource connection for young adults enrolled in the county’s Coordinated Entry (CE) system.

We are committed to equity, diversity, and inclusion. Candidates with lived experience, or who identify as BIPOC and/or LGBTQ+, are strongly encouraged to apply. Reasonable accommodations will be provided for qualified individuals with disabilities.

• Receive referrals from multiple sources and coordinate with navigator staff, ensuring a response within 48 hours.
• Enrol young adults in the Coordinated Entry system and meet with them throughout Snohomish County.
• Collaborate with Cocoon House programs, law enforcement, resource centers, schools, churches, and detention centers to identify and target youth who need services.
• Case‑manage all young adults, connecting them to resources for emergent needs, community services, and housing; rapidly move workload to meet grant outputs.
• Maintain a cooperative, discrimination‑free environment and uphold agency policies.
• Collect and enter data to meet weekly, monthly, quarterly, and annual deadlines; keep organized, complete files.
• Attend internal and community meetings and trainings as required.
• Ensure contract compliance for all activities.

• Medical, dental, and vision health options with employer contribution
• Multilingual pay stipend
• 403(b) retirement plan
• 21 days of PTO accrued in the first year
• 10 agency‑recognized holidays
• Paid training & testing: CPR/first aid, food handler’s permit, blood borne pathogens, abuse awareness, TB testing, plus additional in‑depth practical training

Skills and experience

• One year of experience working with young adults experiencing homelessness or similar populations (preferred).
• Effective communication and crisis de‑escalation skills.
• Knowledge of issues facing young people, adolescent development, and strengths‑based approaches.
• Commitment to serving and collaborating with individuals of all races, ages, genders, backgrounds, political opinions, and sexual orientations.
• Individuals with lived experience are strongly encouraged to apply.
• Bilingual English/Spanish preferred.

General qualifications

• High school diploma, GED, or equivalent.
• Must be 21 years of age or older.
• DCYF background clearance.
• Acceptable driver’s abstract with no more than two violations in the last three years.
• Valid driver’s license, auto insurance, and reliable transportation.

Physical requirements

• Effective communication with all clients.
• Ability to hear voices and alarms.
• Read and comprehend a variety of materials.
• Operate phone, computer, and record information for files and logs.
• Lift up to 50 lbs.
• Run up and down indoor and outdoor stairwells as needed.

Hourly wage: $21–$23 (DOE)

Full‑time, 40 hours per week, on site. Some evening flexibility may be required. Work weeks will not exceed 40 hours.

Entry level

Full‑time

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