Lead Case Manager

• Base Pay $25.42 - $30.80 / Hour

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Sunrise Services, INC. is seeking a Lead Case Manager to join our Independent Living team!

Work with adults with mild to severe disabilities, assisting them in gaining competitive employment and providing follow-up support services (job coaching, Independent Living). May also provide job development and facilitate supported-employment activities.

• Create and maintain relationships with DVR, DDD and other agencies as a method of obtaining referrals for continue program growth and development
• Promptly respond and resolve client, provider, employer, and/or community member concerns in a manner that meets the needs and goals of the participant and Sunrise.
• Develop, train or educate staff, employers, and clients to educate for safe and healthy, accessible and productive work environments
• Facilitate an employee culture that supports Sunrise’s philosophy and mission.
• Provide direct and indirect services to employment program participants
• Assess participant interests and abilities following referral from the Division of Vocational Rehabilitation (DVR), Division of Developmental Disabilities (DDD), or other referral sources
• Conduct all aspects of job development and placement: work site and employment assessments, work skill building, job analysis and job retention
• Provide consistent, positive on-going support to participant, employer and others involved in the successful employment of the participant
• Demonstrate understanding of the unique components of a variety of community-based work settings; assist employed participants in adhering to the dress codes, behavior expectations, etc. of the particular work site where he/she is employed
• Represent Community Trades and Careers (CTC) to the business community
  • Develop and maintain excellent relationships with DVR and DDD counselors and agency managers
  • Research local employers and agencies to determine job openings
  • Educate potential employers about the advantages of hiring persons with disabilities
• Maintain concise records and paperwork; narratives, plans and reports in an accountable and timely manner as required by program policies and procedures
• Maintain an updated file of all employers contacted with names and titles of key hiring personnel
• Maintain safe and healthy, accessible and productive work environment
• Drive frequently to perform a variety of essential job functions such as researching local companies, accompany participant to job site as needed, meet with potential employers, etc. Therefore, this position requires a personal vehicle, Washington State Drivers License (WSDL) and complete automobile insurance.
• In addition to the above, any other responsibilities appropriate to the position and not specifically listed in this job description or tasks that may be assigned on an as needed basis.

Education : Bachelor’s Degree or a High School diploma or equivalent and six years of experience in social services field providing direct customer support.

• DSHS background clearance required
• Current valid Washington State driver’s license with acceptable driving record
• $50,000 automobile liability insurance required to operate company vehicles
• Excellent communication (oral and written), listening skills, organization and problem-solving skills required
• Creativity, flexibility, dependability, positive attitude, professional appearance and demeanor are essential.
• Must have a strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.
• Skills and competence to establish supportive trusting…