Service Advisor

Full Time
• Big O Tires of Evergreen/Golden

We are searching for an experienced Service Advisor in Evergreen right next to Genesee. This is a full-time position. The right person is a customer service oriented and committed to providing a great experience at the store and honesty and positively selling to our guests.

Don't let the location fool you, we are only 12 minutes from Lakewood!

As an employee for a Big O Tires store, you will spend the majority of your day working directly with our customers, advising them on their vehicle's tire and automotive service needs. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills. The position focus is on enhancing the customer experience, building loyalty and maximizing sales.

Our store has a great reputation and we want to hire someone to help build on that reputation. This is an exceptional opportunity for a candidate seeking to advance their career and develop service management skills and experience. We offer a package of compensation, benefits, and atmosphere that make it a great place to work. This location has an outstanding reputation and a long tradition of great service.

• Build customer satisfaction and loyalty by providing the best guest experience
• Achieve a thorough knowledge of all products, services, warranties and maintenance issues
• Keep up to date through training and vendor publications
• Adhere to the Big O Tire policies and procedures
• Assist other sales or service associates as needed in an effort to exceed our customers' expectations
• Help maintain the appearance and cleanliness of the building and perimeter areas
• Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
• Maintain showroom merchandise
• Follow all safety practices as outlined in policy and procedures
• Sales of tires and service-related needs

• Health Insurance
• Matching Retirement Contribution
• Paid Vacation
• Paid Holidays
• Uniforms
• Aflac Supplemental Insurance
• Discounts on everything we sell
• Beautiful location

• Consultative sales skills
• Strong time management, organizational, verbal and written communication skills
• Self-starter, motivated, results-driven, accountable
• Resourceful, flexible
• Team Player
• Professional
• High School Diploma or GED
• Valid Driver's License

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.

Compensation: $55,000 - $85,000

From flat tires and oil changes to rotor resurfacing and that weird clunking sound you’ve been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business.

Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.

This position may require you to work Saturdays as needed. Can you work this schedule?

How many years of customer service experience do you have?

How many years of sales experience do you have?

How many years of experience do you have in the tires and auto service industry?

Do you have reliable transportation to and from work?

Do you hold a valid driver's license?

29032 Crossroads Ln

Get directions to this location on Google Maps.

Joining the team at a Big O Tires store is more than just taking a job, as many employees have worked their way up from the service bays or sales floors into store management positions, partnerships and ultimately into store ownership.

Flexible Schedules

Advancement Potential

Competitive Compensation

The job is difficult but rewarding. You learn how to replace breaks and how to look for tire pressure. Once you leave this career you will leave it with more experience then you know what to do with.