Child Watch Lead

Ray and Joan Kroc Corps Community Center Hawaiian and Pacific Islands Division

Job Description rev. 11/25/25

POSITION TITLE:

Child Watch Lead DEPARTMENT:
Kroc Center Hawaii - Member Services SUPERVISOR:
Member Services Manager FLSA STATUS:
Non Exempt CLASSIFICATION:
Part Time, Hourly Pay $15 - $15.50 GENERAL STATEMENT:
The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual, emotional and physical regeneration of all people. MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. KROC CENTER HAWAII VISION:
Kroc Center Hawaii is a community center where families, individuals, and relationships thrive in the name of Jesus.

POSITION SUMMARY:

The Child Watch Lead's primary function is to oversee staff, volunteers, and both large and small groups of children ages 6 months to 11 years old in short‑term childcare while parents or guardians are utilizing The Salvation Army Kroc Center. The Child Watch Lead will be responsible for receiving payment of child watch services by cash, check, credit card or debit card through a Point of Sales (POS) system, providing information, and answering questions.

The Child Watch Lead will have a deep commitment to the mission of The Salvation Army, which will be evident in his or her professional life and the manner in which he or she represents The Salvation Army Ray and Joan Kroc Corps Community Center in the community.

• High School Diploma or Equivalent.
• Must have at least two years of successful experience working with children.
• Have at least 1 year of experience supervising staff
• Must be computer literate with proficient typing skills and the ability to use new software programs with basic training.
• Excellent communication skills with the ability to maintain a non-judgmental attitude in working with guests, members, and staff.
• Ability and desire to work with children, parents, volunteers, and peers.
• TB clearance.

• Experience with a Point of Sales (POS) system preferred.
• Preferred classwork in childhood development or related field.
• CPS/ First Aid/ AED certified at the time of hire or ability to be certified within 30 days after hire date.

• Provide a safe, supervised and developmentally appropriate play environment for the children of members and guests of the Kroc Center Hawaii.
• Meet and greet all members, guests, staff and volunteers with a smile and hello. Make eye contact, use member's, guest's or child's name whenever possible and ensure questions about programs and procedures are answered.
• Oversee and resolve member and guest complaints by obtaining and evaluating all relevant data. Follow up with members and guests to ensure high-level satisfaction. Communicate guest complaints to the Child Watch Lead and/or Member Services Manager if further action is needed.
• Lead, organize, and participate in children's play activities such as craft activities, creative play, board games, puzzles, etc.
• Use positive behavioral methods to encourage independence and responsibility. Use appropriate positive discipline consistently and coach others to do the same.
• Facilitate check‑in/out procedures according to protocol, ensure proper identification of the adult designated to pick up the child, and maintain accurate rosters/logs.
• Help children overcome issues of separation from their parents or guardians.
• Support children's emotional and social development, encouraging understanding of others and positive self‑concepts. Be sensitive to children's individual needs. Relate joyfully and sensitively to children of all ages and abilities.
• Maintain confidentiality of member and guest personal information.
• Receive payment by cash, check, credit card or debit card for Child Watch services. Compute and record totals of transactions; issue receipts, credits or change due to guests or members utilizing the Point of Sale (POS)…