Position: Financial Aid Manager, 0080654
Location: Ewa GentryTitle:
Financial Aid Manager
Position Number: 0080654
Hiring Unit:
Student Services
Location:
Leeward Community College
Date Posted:
October 26, 2026
Closing Date:
November 17, 2026
Band: B
Salary: salary schedules and placement information
Additional Salary Info: PBB, minimum $5,640/month
Full Time/Part Time:
Full-time
Month: 11-month
Temporary/Permanent:
Permanent
Other Conditions: to begin approximately 01/27, pending availability of funds and actual staffing requirements. For Leeward CC days, evenings, and weekends on- and off-campus, as required
Duties and Responsibilities
Provides leadership, accountability, and management of financial aid programs and activities by planning, organizing, and supervising the Financial Aid Office (FAO) in the administration of federal, state, and institutional financial aid funds and services.Directs, supervises, and coordinates FAO staff efforts and initiatives in promoting, marketing, qualifying, monitoring, and servicing to possibly and currently qualified financial aid applicants in accordance with federal, state, institutional, and other policies and procedures.Oversees the full-service financial aid processing to include document collection and verification, needs analysis, budgeting and awarding, FAFSA verification, loan certification and processing, and academic progress monitoring.Responsible for FAO staff management to include selection, hiring, training, mentoring and advising, work planning and assigning, job assessment, employee reward and discipline, and complaint assessment and resolution.Develops and implements policies and procedures that ensure the success and compliance with applicable federal, state, and institutional regulations and directives of the financial aid awarding process, the monitoring of expenses, and utilization of funds.Implements and manages new programs and revises procedures of existing programs due to changes in regulations.Develops, implements, reviews, and refines the on-line computerized financial aid database management andinformationretrieval software, ensuring the input of applicant and award data and corrections of data into the computer system.Researches, reconciles financial aid accounts and analyzes information for accurate and timely required and special financial aid, fiscal and other reports.Represents the College in responding to questions, findings and recommendations from Federal and State auditors to include preparing the initial draft response to all audit findings.Coordinates and facilitates the communication between respective college divisions, programs, and offices, on campus and external, as related to financial aid availability, assistance, grade verification, and payments.Ensures the counseling of students and prospective students, spouses and parents regarding financial aid planning and loan counseling, unsatisfactory academic progress counseling, and debt management counseling.Develops outreach strategies to prospective students and families and to current students that promote sound financial planning for the purpose of successfully financing the academic goals and facilitating the academic success of each eligible student.Develops and implements strategic initiatives that align and maximize the FAO's role in student recruitment, retention, and completion, supporting students in achieving their educational goals and earning certificates and degrees.Plans the FAOoperational budget, Financial Aid Administrative Cost Allowance budget, and monitors expenditures from those accounts and the applicable program accounts. Works with the Dean of Student Services torequest any additional resources necessary to support the operations of the FAO.Develops program outcomes for the financial aid functional area, monitors assessment of outcomes, and develops plans of action for improvement based on program review.
Collects and analyzes data to write the Annual Report of Program Data (ARPD).Coordinates efforts of FAO staff with other departments in student services to ensure comprehensive service to students.Develops programming to educate students on alternative sources of financial aid, such as the Hawaii Community Foundation and other external sources.Collaborates with FAOs of other institutions in the UH system as needed to ensure accurate information and seamless service to studentswhocross campuses or transferReports regularly to the Dean of Student Services regarding any issues with financial aid staff and/or new regulations or initiatives…