Cafe Attendant

Café Attendant

Location: Ewa Beach, Hawaii

Department: Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)

Supervisor: Cafe Manager

FLSA Status: Non-Exempt

Classification: Part Time, Hour Pay $14.00

Job Description Rev.: 12.2.2024

The Café Attendant is responsible for the preparation of food and beverages, ensuring hygiene levels are maintained and providing excellent customer service. The Café Attendant will have a deep commitment to the mission of The Salvation Army, which will be evident in his or her professional life and in the way he or she represents The Salvation Army Ray and Joan Kroc Corps Community Center in the community.

• Must be at least 16 years of age.
• Work varied shifts, including weekends and holidays.
• Basic computer skills or experience with POS systems.

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities will be accepted.

• Six months of experience as a food handler in a similar high‑volume, fast‑paced restaurant environment.
• Six months of guest service experience.

• Learn food and beverage menus to explain items to members and guests.
• Answer member and guest questions and offer suggestions on food products.
• Prepare hot and cold beverages such as coffee, espresso, cappuccino, café latte, tea, chai, smoothies and frappes and prepare food according to standard recipes.
• Receive food from Kitchen and place in designated holding areas at specified temperatures.
• Defrost food, clean and prepare produce as assigned.
• Set up and prepare the service line/areas and set up all condiments and non‑alcoholic beverages.
• Maintain quality and supply levels of stock, food and non‑alcoholic beverages to designated amounts throughout scheduled hours of operation including silverware, glassware, chinaware, utensils, tools and other equipment for service.
• Monitor and maintain the quality of all food and cleanliness on service lines.
• Restock stations for next meal period.
• Perform cashiering responsibilities including the handling of all money transactions, as well as credit cards and knowledge of the P.O.S system to properly ring in customers' orders and perform closing procedures.
• Wipe dining tables clean and replenish condiment stations throughout the shift.
• Clean up spills immediately. Clean and sanitize service lines, beverage dispensing equipment and other equipment, following procedures. Sweep and mop the floor.
• Ensure that all equipment is in working order and clean; report any equipment damages, safety hazards, and maintenance problems to the Café Manager.
• Return unused food to designated areas and store.
• Clean and organize supply/storage closets.
• See that all injuries are reported timely and according to procedure.
• Follow and ensure adherence to The Salvation Army Policies and Procedures.
• Maintain the Code of Ethics policy, which has been established for the Kroc Center Hawaii.
• Attend staff meetings and other administrative meetings.
• Maintain regular and punctual work attendance.
• Perform other duties as assigned.

• Professional, friendly and passionate about customer service.
• Able to prioritize and organize work assignments and take projects from beginning through completion.
• Able to perform job functions with attention to detail, speed and accuracy.
• Able to work in a fast‑paced environment and maintain poise under pressure.
• Is self‑motivated, energetic, enthusiastic, motivational, and able to maintain a self‑directed schedule.
• Genuine interest and commitment to providing quality service.
• Respond to crisis situations in a calm and effective manner and remain calm when resolving problems using good judgment.
• Must possess the self‑discipline necessary to perform repetitive tasks without lowering quality of work.
• Able to work with limited supervision, and work in a team setting with other professionals.
• Exercise good judgment and comfortable taking initiative with projects.

The position requires standing for long periods of time, as well as sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling;…