Shift supervisor, Retail

Join to apply for the Shift Supervisor role at CVS Health
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As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Manage store operations and oversee daily activities.
• Supervise the store’s crew through assigning, directing, and following up on all tasks.
• Work effectively with store management and store crews.
• Communicate information both to and from store management and crews.
• Assist customers with questions, problems, and complaints; promote CVS customer‑service culture (greet, offer help, thank). Handle all customer‑relations issues in accordance with company policy to promote a positive shopping experience.
• Maintain customer/patient confidentiality.
• Price merchandise, stock shelves, and execute displays, signage, and inventories of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off‑shelf merchandise; reset departments following point‑of‑goods (POG) guidelines.

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including some early‑morning, overnight, and weekend shifts; willing to work overtime as needed and respond to urgent store issues.

• Experience as a retail supervisor.

High School Diploma or Equivalent Prefered but Not Required.

Anticipated Weekly

Hours:

40. Time Type:
Full time. Pay Range: $18.00 – $27.00 per hour.

Our benefits include affordable medical plan options, a 401(k) plan with matching contributions, an employee stock purchase plan, no‑cost wellness programs, confidential counseling, financial coaching, paid time off, flexible work schedules, family leave, dependent‑care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.

Application window closes on: 03/26/2026.