Key Accounts Executive
Listed on 2026-10-29
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Sales
Account Manager, Business Development
BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries.
We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Requisition : 21768
Employment Type : Full Time
Job Category : Sales
Work Location : Maui, Hawaii and surrounding areas.
BRIEF
POSITION SUMMARY:
The Key Accounts Executive is responsible for driving sales growth by expanding relationships with existing customers and identifying cross-sell and upsell opportunities within key account locations. Managing portfolios with potential revenues ranging from $25K to $250K, the role emphasizes exceptional account management, collaboration, and execution of strategic sales strategies to acquire, develop, and retain clients in designated territories. Responsibilities include expanding sales through new account acquisition, deepening product penetration with a focus on VMI accounts, and delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth.
DUTIESAND RESPONSIBILITIES
- Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs.
- Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets.
- Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities.
- Lead the implementation of major company programs and initiatives within assigned accounts.
- Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations.
- Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting
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