Administrative Assistant II - Human Services

Full-time/Part-time:

Full-Time

Wage and Salary:

$21.06-$22.72

Application review will begin:

September 22, 2026

Final date to receive applications:

Job Description:

Jefferson County Human Services department strives to make sure all citizens have the opportunity to access effective and comprehensive human services in an integrated and efficient manner, in order to enhance the quality of life for individuals and families living in Jefferson County.

The Administrative Services team seeks a detail oriented and organized Administrative Assistant II to provide a wide range of administrative and office support activities in order to facilitate efficient operations to best meet the needs of their clients.

To be successful in this position, you will be focusing on the below responsibilities:

• Updates, maintains, files, and scans medical records.
• Verifies authorizations in accordance with the agency policy and procedures and state and federal laws.
• Releases medical records in accordance with department policy and Federal and State regulations, ensuring validity, redaction accuracy, and applicable fees.
• Creates invoices for medical record release requests.
• Maintains the closed files and follows state statutes regarding the destruction of records once it has passed the retention period.
• Performs general clerical and customer service duties such as answering phones, greeting the public, answering general questions and processing mail.
• Prepares files for APNP appointments.
• Collects and maintains telehealth and medication consents and other required agency documents.

• High school diploma or equivalent with one to two years’ experience and/or training required; or an associate degree; or an equivalent combination of education and experience
• Experience with redaction of medical records. Experience with releasing of medical records.

• Three years related experience and/or training.

We pay $21.06 - $22.72/ hour based on candidate successful experience and qualification.

• Health insurance
• Health insurance opt Out Plan
• Dental & Vision insurance
• Life insurance
• Wisconsin Retirement System
• Health Savings Account
• Deferred Compensation Program

• Competitive Pay
• Excellent Benefits
• Great Coworkers
• Flexibility
• Advancement & Opportunity
• Family Feel

Jefferson County is an Equal Opportunity Employer