Retail Banker - Ewing
Listed on 2026-01-01
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM -
Sales
Customer Success Mgr./ CSM
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Work Location: Ewing, New Jersey, États-Unis d'Amérique
Hours: 20
Pay Details: $22.50 - $29.00 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line Of Business: Services bancaires personnels et commerciaux
- Proficient in products, services and routine transactions in order to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience
- Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by low to moderate complexity/risk
- Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral
- Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs
- Utilizes Customer relationship management tools to proactively play a key role in customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities
- Independently resolves customer issues, errors and problems, escalating when necessary
- Builds working relationships with customers and explains detailed and/or complicated information.
- Requires full proficiency gained through job related training to perform a range of activities
- Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise
- Engages in conversations with customers about loan products, facilitates the application intake
- Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
- Proficient in products, services and routine transactions in order to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience
- Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by low to moderate complexity/risk
- Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral
- Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs
- Utilizes Customer relationship management tools to proactively play a key role in customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities
- Independently resolves customer issues, errors and problems, escalating when necessary
- Builds working relationships with customers and explains detailed and/or complicated information.
- Requires full proficiency gained through job related training to perform a range of activities
- Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise
- Engages in…
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