Probation Support Supervisor II

Job Code: R41802

Full Time Salary Range: $65,435.00 - $99,588.00

Notice to Colorado Applicants:

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

The Judicial Department works to provide equal access to justice, contribute to public safety, and strengthen the rule of law across Colorado. Together our courts and probation departments are committed to impartial and timely dispute resolution; support for families, litigants, and victims; client rehabilitation; and meaningful community engagement.

Summary of Job Classification: Manages general administrative functions within a probation department, such as accounts payable and other financial transactions, budget monitoring and expenditure tracking, human resources and personnel actions, payroll/timekeeping, purchasing and contracts, and similar functions. Oversees all responsibilities of the Probation Support Supervisor I.

To perform this job successfully, an individual must be able to perform assigned essential functions listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency and percentage of time may vary based on assignment.

Manages and provides supervision and oversight of support staff. Assigns and oversees daily tasks, reviewing daily work products. Corrects any errors and provides feedback to staff. Designs, implements, and revises processes, procedures, and policies based upon unit needs.

Conducts quality control checks for digital case files, court documentation, and other records to ensure accuracy. Manages SharePoint resources. Audits the department evidence room routinely. Ensures documentation and evidence are retained and destroyed in compliance with judicial retention policies.

Assists with establishing performance goals for each staff member. Monitors, coaches, and evaluates performance. Addresses and resolves personnel concerns and complaints. Ensures all staff members adhere to the Code of Conduct.

Trains and mentors administrative staff. Onboards new employees, facilitating orientation. Organizes and facilitates team meetings to share updates, identify potential risks, and help solve problems. Encourages productive and positive morale across the team.

Serves as a liaison for internal and external organizations for the Probations Department.

Manages incoming records requests for the department. Accepts receipts of Subpoena Duces Tecum requests, ensuring requests are completed by the deadlines.

Provides administrative support across various functions, including initiating maintenance requests, covering the front desk, notarizing documents, and participating in special projects.

Attends and participates in various internal and external committee meetings, trainings, and conferences.

Leads recruiting activity. Screens resumes and assesses candidates. Facilitates in the interview process and serves as the lead point of contact for candidates throughout the selection process. Conducts pre-employment reference checks.

Performs other duties as assigned.

Supervisor Responsibilities: Work may require supervising and monitoring performance for a regular group of employees (1 or more fulltime employees) including providing input on hiring/disciplinary actions and work objectives/ effectiveness, performance evaluations, and realigning work as needed. The work performed by majority of employees is complex.

Human

Collaboration:

Interactions may result in decisions regarding implementation of policies. Contact may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Contacts may involve stressful, negative interactions with the public requiring high levels of tact and the ability to respond to aggressive interpersonal interactions. Interactions have limited impact.

Freedom to Act & Impact of…