Payment Poster

The Payment Poster will be responsible for timely and accurate posting of patient, insurance and third-party administrator payments to patients account in a timely and accurate manner. The Payment Poster will report directly to the Billing Manager and will collaborate closely with Accounting and Revenue Cycle team members.

• Maintain Deposit Log on a daily and monthly basis
• Apply all insurance payments both electronically and manually with 98% accuracy in multiple billing systems.
• Identify payment inaccuracies and track down missing payment info from insurance carriers and ESH Billing clients.
• Ability to critically think and look at a patient’s entire payment history and notice if a particular payment is inconsistent with prior payments or is inaccurate.
• Use insurance payer portals to locate payments / EOBs.
• Verifies all payment activity completed to ensure 100% accuracy.
• Reports problems encountered immediately including unreadable data and unacceptable data to appropriate individual.
• Properly communicate and document payment denials in the practice management system and to the Billing Manager.
• Verify all EFT deposits and scanned checks have been posted daily.
• Reconcile posted payment batches daily and submit to Billing Manager once completed.
• Ability to communicate professionally with clients, patients and other departments to resolve payment issues.
• Create/transmit monthly invoices for clients
• Work and maintain insurance credit balances at or below 5%.
• Work and maintain self-pay credit balances
• Transfer credits between encounters and billing systems as needed to resolve patient accounts.
• Maintain ability to multi-task, prioritize appropriately, and work well both individually and as part of the team
• Perform various clerical and typing duties
• Perform other related duties as assigned

• 2-3 years of hospital-based insurance payment posting including a strong understanding of healthcare payer systems, such as Medicare, Medicaid, and commercial insurers.
• Familiarity with HIPAA, coding guidelines, and other healthcare regulatory requirements.
• Detail-oriented with a strong focus on accuracy and compliance.
• 3+ years’ experience with medical billing software (ESH currently uses Cerner/Oracle), preferred
• 1+ years’ experience working in a critical access hospital or rural healthcare setting preferred.
• 2+ years’ experience with both inpatient and outpatient claims processes preferred.