Technology Support Specialist

POSITION TITLE:

Technology Support Specialist F.L.S.A.:
Exempt

REPORTS TO:

Director of Technology OVERVIEW

The Technology Support Specialist’s job is to ensure proper computer and technology operations for end-users to accomplish their duties. In conjunction, these tasks will be expected to be performed with a high level of social and intrapersonal skills as demonstrated through communication, teamwork, and collaboration. Job responsibilities may be required to be carried out in school buildings, offices, classrooms, labs and designated instructional/learning areas.

• Two-year college or technical degree preferred and 1+ years of experience or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position
• 1+ years of experience with current Windows operating systems
• Working experience with computers in a managed client environment
• Working knowledge of Microsoft Office Suite and internet applications
• Experience supporting multimedia systems including digital projectors, television, audio systems, and interactive whiteboards
• Ability to maintain confidentiality, communicate clearly orally and in writing.
• Strong interpersonal, and analytical skills
• Ability to work responsibly with minimal supervision; work occasionally after hours
• Ability and desire to provide excellent customer service to internal and external customers
• A+ Certification (preferred)
• 1+ years of experience with current Apple OS systems (preferred)
• Experience using Jamf (preferred)
• Experience installing, terminating and the testing Cat6 cable (preferred)

Twelve-month employee. Salary, work year, and leave determined by district salary schedule and applicable Board of Education policies. Valid Missouri driver’s license and reliable personal vehicle as a means of transportation between buildings during the workday.

Performance of this position will be evaluated in accordance with provisions of the Board’s policy on Evaluation of Support Staff.

Normal school environment and moderate noise levels. Occasional prolonged and irregular hours; frequent sitting, standing, stooping, bending, kneeling, pushing and pulling; occasional lifting up to 40 pounds; prolonged use of computer and repetitive hand motions. The employee is occasionally required to grasp; feel; drive; climb or balance; and stoop, kneel, crouch, or crawl.

Must be able to work at a desk/computer for extended periods of time.

Must be able to have repetitive wrist/hand/finger movement to work on a computer and/or related office equipment. Specific vision abilities required by this job include visual ability requiring mono and color vision, close vision, distance vision, depth perception and ability to adjust focus.

The Excelsior Springs School District does not discriminate on the basis of race, color, national origin, sex, age, religion, or disability in admission or access to, or treatment of employment in its programs and activities. It is an Equal Opportunity Employer.