Catering Sales Manager

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Pyramid Global Hospitality values people first, fostering diversity, growth, and wellbeing across 230 worldwide properties.

Located in Excelsior Springs, Missouri, The Elms Hotel & Spa features 153 guest rooms, 11,000 sq ft of versatile meeting space, and historic charm.

The Catering Sales Manager is a revenue-generating sales position responsible for proactively selling wedding ceremonies, receptions, and related events at The Elms Hotel & Spa.

• Aggressively pursue, qualify, and convert wedding leads to maximize catering and ancillary revenue.
• Achieve or exceed assigned monthly and annual wedding catering revenue goals.
• Conduct high-impact site tours that showcase The Elms’ historic charm, event spaces, accommodations, spa, and amenities.
• Create and present customized proposals designed to drive higher average checks and multi-day wedding experiences.
• Negotiate pricing, concessions, and contract terms within established guidelines to close business.
• Upsell food and beverage enhancements, specialty bars, décor upgrades, room blocks, spa services, and weekend buyouts.

• Act as the primary sales contact for wedding clients, building trust and long-term relationships.
• Lead clients through decision-making with a confident, solutions-based sales approach.
• Schedule and conduct tastings, planning meetings, and final detail reviews to reinforce value and close additional revenue opportunities.
• Proactively manage client expectations while protecting profitability.

• Oversee the transition from sales to execution, ensuring all revenue and service details are clearly documented.
• Prepare and distribute accurate Banquet Event Orders (BEOs).
• Partner with Banquets, Culinary, Rooms, Spa, and Operations teams to ensure seamless delivery of sold services.
• Be present on wedding days or key events as needed to support execution and guest satisfaction.

• Represent The Elms at wedding shows, open houses, and promotional events with a strong sales mindset.
• Cultivate relationships with wedding planners and preferred vendors to generate repeat and referral business.
• Monitor market trends, competitor pricing, and wedding industry shifts to remain competitive.

• Maintain accurate client data, contracts, and revenue tracking in the sales and catering system.
• Forecast wedding revenue and manage pace to goal.
• Ensure timely collection of deposits and final payments in accordance with policy.
• Conduct post-event follow-up to drive reviews, referrals, and repeat bookings.

• Bachelor’s degree in Hospitality, Sales, Business, or related field preferred.
• Minimum of 2–3 years of catering sales or wedding sales experience; luxury hotel or resort experience preferred.
• Proven track record of meeting or exceeding sales goals.

• Strong sales acumen with a consultative, closing-oriented approach.
• Excellent negotiation, presentation, and interpersonal skills.
• Ability to influence purchasing decisions while maintaining a high-end guest experience.
• Highly organized, deadline-driven, and detail-oriented.
• Proficient in Delphi, Invision, or similar sales and catering systems.
• Flexible schedule, including evenings, weekends, and holidays as business demands.

$65,000 – $68,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.