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Customer Service Merrimack , New Hampshire Temp Per Hour Nov 6, 2026 $ 21.00 - $21.00

We are seeking an experienced Airline Ticketing Specialist for a 3 month contract opportunity supporting a busy travel services team

• Assist customers with airline booking issues, including cancellations, delays, changes, rebooking, and refunds.
• Research and resolve ticketing errors, voids, credits, and payment issues.
• Communicate with airlines, customers, and vendors to resolve travel related problems.
• Manage customer inquiries primarily through email and chat.
• Provide timely updates and ensure issues are followed through to resolution.
• Assist with related travel support tasks as needed.

• Required:
  
  Hands on airline ticketing experience using
• 5+ years of experience in travel agency, airline ticketing, or a related role preferred
• Strong customer service and problem solving skills.
• Excellent written communication and attention to detail.
• Ability to manage multiple inquiries and prioritize urgent issues.
• Comfortable working independently in a remote environment.

• Temporary, full time assignment (approximately 3 months).
• Preferred hours: 11 AM to 8 PM EST (8 AM to 5 PM PST), with some flexibility.