Body Shop Manager

Compensation based on experience level, ranging from $90,000 to $110,000 per year.

• Partners with the leadership team to understand and execute the oversight of daily operations
• Develop and implement auto‑body repair and painting process and standards
• Thoroughly assess heavy‑duty truck collision damage, including cab, chassis, and attached equipment (e.g., sleepers, boxes)
• Create detailed, accurate, and itemized repair estimates using Adjust Rite or appropriate software
• Negotiate claim scope, pricing, and timelines with insurance carriers to ensure project profitability and on‑time completion
• Coordinate scheduling and completion of all New England Wrecker Sales warranty pre‑delivery and post‑delivery projects, balancing internal build requirements with the need for responsive customer service
• Monitor service metrics to identify areas of improvement
• Develop and implement training development programs
• Motivate and mentor the body shop teams
• Manage escalated customer complaints to expedient resolution
• Ensure compliance with safety and industry regulations
• Collaborate with other departments and locations to streamline process
• Perform other duties as assigned

• Management experience in Body Shop Industry
• Experience with OSHA, DOT, hours of service, FMSCA regulations and EPA regulatory requirements
• Excellent leadership, interpersonal, customer service, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem‑solving skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to act with integrity, professionalism, and confidentiality
• Proficient with Microsoft Office Suite, and Full Bay systems

• High School Diploma or equivalent
• Bachelor’s degree in business administration, Automotive Engineering or related experience preferred
• A minimum of 5 years proven experience in management roles within the automotive and heavy diesel industry, focused on auto body repair and painting

• Medical, Dental, and Vision plans
• Life and Disability Insurance plans
• AFLAC Plans
• 401K with company match
• Paid time off and holidays

We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.