Behavioral Health Technician; BHT; Pawtucket

Description

Zinnia Health is a fast-growing integrated healthcare company. We value our employees and care for our clients. Do you have unique talents that you would like to share with others? We would love to have you join our team!

• Competitive Pay
• Career Development
• Competitive Benefits & 401k
• Values:
  Integrity, Teamplay, 1% Better Each Day

Responsible for supporting operations, and counseling staff in day-to-day operations. Works as a team member and works collaboratively in providing quality treatment services and client care.

• Follow company policies, procedures, and protocols
• Transports clients safely to various doctor appointments and off-site meetings, if cleared to drive.
• Types and performs data entry as needed for communication purposes.
• Organizes and uploads documents to client files. (if applicable)
• Conforms to all necessary quality assurance standards as well as all infection control protocols.
• Drug tests clients according to Testing procedures and timelines.
• Greets scheduled visitors and coordinates to the appropriate area or person.
• Follows up with chore checks, helps clients comply with contracts, and communicates to clinical any issues.
• Organizes cleaning supplies and materials.
• Makes copies of printed materials as needed.
• Follows Medication Observation policy.
• Performs all necessary documentation regarding clients (i.e.: 30 minute/1 hour rounds, vitals or COWS/CIWA, group sessions)
• Inspects vehicles upon shift change with a previous Treatment Tech member, if applicable.
• Complete admit intakes and gather any information needed.
• Is able to audit face-to-face rounds, if applicable.

• DEPENDABILITY
  - Employees can be counted on to complete assigned tasks in a timely manner with little supervision. Accept responsibility when necessary to see that the job gets done.
• ATTENDANCE AND PUNCTUALITY
  - Is prompt and on time for work, assignments, and meetings. Notifies supervisor prior to lateness or absence. Understand that excess absences pose a hardship for other employees.
• JOB SKILLS AND KNOWLEDGE
  - Employee completes all chart-related documents and correspondence for assigned clients in a timely manner.
• QUANTITY AND QUALITY OF WORK – Cares about the quality and accuracy of work being produced. Accepts responsibility for completing job tasks. Use time productively and efficiently.
• ATTITUDE – Demonstrates a cooperative, positive, and enthusiastic attitude toward fellow employees, clients, and visitors. Maintains a positive attitude in carrying out assignments and is helpful and courteous to fellow employees.
• CONFIDENTIALITY
  - Know and follows confidentiality law and procedures at all times.
• COMMUNICATION SKILLS
  - Is effective in written and oral expression. Demonstrates proper telephone etiquette and is able to communicate easily with clients, referral sources and visitors in an appropriate manner. Relates to clients and co-workers in a respectful and professional manner.
• CONDUCT – Conducts oneself in a manner consistent with the agency’s code of ethics and code of conduct. Shows professionalism in the office setting.
• FLEXIBILITY / HANDLING EMERGENCIES – Responds well to changing situations or routines. Handles crisis situations calmly and professionally.

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Medication…