VIP Sales Administrator

City West Country VIP redefines luxury car purchasing by offering a world-class, personalized buying journey. With a curated selection of premium vehicles that showcase cutting-edge technology and sleek designs, the company emphasizes sophistication, performance, and exclusivity. Based on a foundation of transparency, integrity, and exceptional customer service, City West Country VIP ensures each client receives tailored guidance throughout the car selection process.

Their dedicated team of experts is committed to exceeding expectations, delivering a premium experience where luxury meets precision at every interaction.

This is a full-time, on-site role located in Exeter for a VIP Sales Administrator. As a VIP Sales Administrator, you’ll play a key role in supporting the Sales Support and Sales Teams across multiple vehicle brands and sales channels. You will ensure all administrative processes are completed accurately, efficiently, and in line with franchise and business standards — consistently exceeding customer expectations

Provide comprehensive administrative support to the Sales and Sales Support Teams in line with company processes.

Maintain and cleanse digital vehicle files following customer delivery, ensuring all required documentation is complete.

Ensure CRM records (Autoline/Kerridge) are accurate and compliant with Data Accuracy guidelines.

Support FCA compliance by following current regulatory processes.

Manage and maximise Vehicle App assignments to meet manufacturer targets.

Complete vehicle records in bQuotes, including payout data.

Handle incoming calls, efficiently directing customers to the appropriate team member.

Assist with invoicing and taxation of vehicles during registration months

What we are looking for:

We are looking for a confident and organised individual who takes pride in accuracy, professionalism, and delivering excellent support to the team. You’ll thrive in a fast-paced environment, communicate effectively, and bring a proactive approach to everything you do.

Has previous administrative or motor trade experience (preferred but not essential)

IT literacy, including familiarity with MS Office and web-based applications

Excellent communication and customer service skills, with the ability to build strong relationships with corporate clients

High attention to detail and accuracy

If you’ve got the experience, drive, and passion for delivering excellence, we’d love to hear from you! Apply today and take your career to the next level with City West Country.

Want to discuss this role? Call Beth Williams on