Business Administration Apprentice -Level 3

Apprentice Business Administrator – Level 3

Start your career where it matters most – building a better future together

Tilbury Douglas is a leading UK building, infrastructure, engineering and fit‑out company. We deliver vital projects across a range of sectors including health, education, water, defence, justice and civic and civil estate. Our schemes improve lives and strengthen communities.

This role will be based in the South‑West region, working within a live project environment and supporting the Office Manager and wider project team.

As a Business Administrator Apprentice, you’ll combine on‑the‑job learning with formal study, developing the practical skills and professional behaviours required to succeed in a business administration role.

You will study towards the Business Administrator Level 3 Apprenticeship with a training provider, building competence across administration, communication, IT systems and organisational support.

With the support of experienced colleagues, you’ll:

• Provide day‑to‑day administrative support to the project team and Office Manager
• Draft letters, reports and standard documentation using Microsoft Word and other systems
• Upload, download, register and manage project drawings and documents within Electronic Document Management Systems (EDMS)
• Maintain accurate document logs and filing systems, ensuring information is current and accessible
• Support meetings by preparing agendas, taking minutes and action notes, and distributing information as required
• Assist in coordinating deadlines, prioritising tasks and ensuring activities are completed on time
• Use project systems such as Asite, Dalux and Datascope to support document control and reporting
• Welcome and assist visitors to the office or site in a professional manner
• Manage stationery and office supplies, ensuring stock levels are maintained
• Support project close‑out activities, including collation and coordination of documentation
• Assist with organising client events, meetings and internal team activities
• Review administrative processes and suggest improvements to ways of working
• Maintain confidentiality and professionalism at all times

This apprenticeship is about more than learning administration tasks – it’s about building strong foundations for your career. You’ll gain hands‑on experience in a fast‑paced project environment, supported by structured training, mentoring and a nationally recognised qualification.

By the end of your apprenticeship, you’ll have the skills and confidence to progress into a Business Administrator or Project Administrator role, with opportunities to develop further within Tilbury Douglas.

We’re looking for organised, motivated individuals who enjoy supporting others and want to build a career in business administration within the construction industry. You’ll bring:

• GCSEs (or equivalent) including English and Maths
• A genuine interest in administration, organisation and business support
• Strong attention to detail and a methodical approach to work
• Good written and verbal communication skills
• Confidence using IT systems, or a willingness to learn
• The ability to manage and prioritise tasks in a busy environment
• A proactive, flexible and collaborative approach
• A professional attitude and commitment to confidentiality

Previous office or administration experience is helpful but not essential – we’re looking for potential, not perfection.

• A structured apprenticeship programme combining work and formal learning
• Support, mentoring and coaching from experienced professionals
• Competitive apprentice salary with progression as you develop
• 26 days annual leave plus bank holidays
• Two days volunteering opportunities per year
• Experience working on meaningful projects that make a real difference
• An inclusive culture where your contribution is valued and your development is supported

We’re more than just a construction company; we’re a community of people working together to deliver projects that matter. We value diversity, innovation and wellbeing, and we’re committed to developing our people at every stage of their careers. We are a Platinum Member of the 5% Club, reflecting our long‑term commitment to earn‑and‑learn opportunities.

• Everyone has a voice
• Do the right thing
• Take pride in what you do
• Bring better to life

Join us and take your first step towards a rewarding career in business administration.