Administrator, Healthcare Administration, Administrative​/Clerical

Job Summary

Are you an organised, enthusiastic and motivated administrator looking for a rewarding role where you can make a real difference? Join our friendly team within the Complex Emotional Needs Service
, where your contribution will directly support the delivery of high quality care to the people who use our services. Administration is at the heart of everything we do at Devon Partnership NHS Trust. As a valued member of our administrative workforce, you will help ensure our clinical teams can focus on what they do best, providing outstanding mental health and wellbeing support.

• Highly organised with excellent attention to detail
• A confident communicator across different channels (phone, email, in person)
• Able to manage sensitive information with care and professionalism
• Flexible, motivated and ready to work as part of a supportive multidisciplinary team
• Comfortable using IT systems and learning new processes

By joining Devon Partnership NHS Trust, you will become part of a welcoming, dedicated service that truly values its administrative staff. You will be surrounded by supportive colleagues, make a meaningful difference every day, and gain experience within a specialist area of mental health care.

In this varied and meaningful role, you will be responsible for providing comprehensive administrative support to our clinical team, including:

• Acting as a key point of contact by handling telephone calls and email enquiries
• Providing friendly and professional Reception cover at the Iris Centre
• Regularly inputting complex and sensitive information into our electronic patient record systems
• Supporting colleagues to ensure smooth, efficient service delivery every day

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do. We not only recruit based on qualifications & experience – we recruit individuals who possess and demonstrate the behaviours which underpin our Trust’s core values. These include attributes such as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion.

We are an inclusive employer; applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part‑time & flexible working applications will be considered & supported where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted: 13 February 2026
Pay scheme:
Agenda for change
Band:
Band 3
Salary: £24,937 to £26,598 a year pro rata (22.5 hours per week)

Contract:

Fixed term
Duration: 12 months
Working pattern:
Part‑time, Flexible working
Reference number: C9369‑26‑0126
Job locations:
The Iris Centre, Franklyn Drive, Exeter, Devon, EX29HS

Administration services underpin all of our clinical activity at Devon Partnership NHS Trust, which means our dedicated and enthusiastic administration workforce is vital to the delivery of first‑class care. The post holder will provide comprehensive administrative support to the assigned team, be highly motivated, flexible and multi‑skilled with excellent organisational skills, and possess a high standard of Microsoft Office skills and experience of bespoke IT systems.

The role involves meeting deadlines, collating data, maintaining standards relating to administrative processes, coordinating and implementing office procedures, and working effectively both independently and as part of a team.

• Intermediate IT skills in Microsoft Office…