Operations Coordinator

Our client is a well‑established professional services firm, seeking an Operations Coordinator to join their Exeter office. This is a pivotal role supporting day‑to‑day business operations, acting as a central coordination point across teams and ensuring smooth workflow, strong client communication, and high levels of organisational efficiency. The role would suit a highly organised, proactive individual who thrives in a fast‑paced, collaborative environment.

You will play a key role in ensuring the smooth running of daily operations, acting as a central point of contact for internal teams and client communications. You will support workflow coordination, maintain structure across processes, and help ensure deadlines and service standards are consistently met.

• Act as the first point of contact for client communications, ensuring all enquiries are handled promptly and professionally
• Coordinate internal workflows and support the wider team with operational organisation
• Prepare documentation and support the flow of information across departments
• Anticipate operational and client needs and take proactive action where required
• Support deadline management across teams including accountants and managers
• Maintain accurate records and ensure strong organisation of client information and documentation
• Work closely with delivery teams and senior staff to support efficient service delivery
• Support and manage administrative support functions within the team
• Drive improvements in processes and support system and workflow optimisation

• Highly organised with strong attention to detail
• Proactive, self‑motivated, and comfortable taking ownership
• Strong communication skills with a professional and confident manner
• Able to remain calm and effective under pressure
• Comfortable working across multiple teams and managing competing priorities
• Strong IT skills, including Microsoft Office 365
• Experience with systems such as Xero or CCH is beneficial but not essential
• Previous experience in operations, administration, or coordination roles preferred