Administrative Line Manager

Vacancies Administrative Line Manager (Internal Only)

This is an exciting opportunity to join the Endoscopy team in a substantive position as Admin Line Manager, supporting both the Wonford site and the Tiverton Endoscopy Diagnostic Unit. The post holder will have overall responsibility for the Administration team and support the service to see the right patients, at the right time, in the right place. The team look forward to welcoming you.

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

As Administrative Line Manager, the post holder will have overall responsibility for the administration staff for Endoscopy (Eastern), alongside ensuring effective and efficient processes are in place. We are looking for a candidate who can organise and motivate the team, and provide leadership to ensure practices are efficient to reduce waiting lists and get patients seen on time.

• Team management
  • Ensure all staff are managed appropriately and within parameters set by the Operations team.
  • Support and motivate the administrative workforce.
• Effective and efficient service
  • Ensure the administrative service is appropriately resourced and the work is closely aligned to the needs of the department and the Trust’s strategic direction.
  • Ensure that administrative services function effectively, e.g. Endoscopy lists are fully utilised.
  • Ensure implementation and compliance with relevant policies/procedures, e.g. Endoscopy Booking Standard Operating Procedures.
• Patient care
  • Provide excellent patient care which may include communication with distressed and anxious patients and relatives.
  • Ensure information is secure and confidentiality is maintained.
• Improvement
  • Monitor key performance indicators, e.g. urgent suspected cancer patients and six‑week wait diagnostic targets.
  • Support the units becoming JAG accredited by ensuring the admin teams meet required standards.
  • Promote a culture of continuous improvement and share knowledge.

Working Pattern: Monday - Friday (30 hours)

Interview Date: To Be Confirmed

Please note, this is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

• Salary Band 5: £32,073 - £39,043 per annum pro rata
• Frequency Annual
• Vacancy Reference
• Contract Type Permanent
• Closing Date 8 June, 2026
• Job Category Administration