Weekend Receptionist

Job summary

Practice Plus Group is a trusted provider of urgent and out‑of‑hours healthcare services across the UK, dedicated to delivering high‑quality patient care beyond standard clinic hours. We are looking for a Receptionist to support the Exeter Out of Hours service, preparing and opening the centre for patients and doctors, greeting patients in a friendly and professional manner, and performing a range of administrative and reception duties.

• Ensure the site is open and secure at the start and end of shifts.
• Set up equipment and paperwork for the arrival of doctors and patients.
• Greet patients and manage the waiting room efficiently.
• Handle telephone communications relating to patients, doctors and the central base.
• Accurately enter details of patients who walk in into the system.
• Complete a PCC Log Sheet during every shift as per guidelines.
• Maintain accurate record keeping of prescription distribution.
• Keep the site tidy and all files up to date.
• Assist coordinators by making comfort calls to patients during busy periods.
• Adhere to all relevant policies and maintain 100 % compliance on the LMS training system.

• Previous experience in a reception, admin or customer service role.
• Ability to remain calm when working under pressure.
• Confidence in learning and using IT systems.
• Clear communication, attention to detail and organisational skills.

• Experience working in a healthcare setting.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission will be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.

Practice Plus Group

Stratus House, Emperor Way

Exeter Business Park

Exeter, Devon, EX1 3QS

United Kingdom