Ward Clerk

Ward Clerk

The closing date is 10 July 2026.

Provide a proactive and professional welcome to the ward reception, acting as the public face for the Royal Devon University Healthcare NHS Foundation Trust.

Deliver an efficient administrative and clerical service to the Ward Team.

Maintain effective communication to patients, relatives and staff to ensure smooth running of the ward and enhance patient care.

Ensure all information is secure and confidentiality maintained at all times.

Provide excellent customer care, including communication with distressed and anxious patients and relatives, treating them with tact and empathy.

Ensure the professional image of the Trust is maintained at all times.

Key member of the Ward Team, supporting 16 medical wards. Work as the first point of contact for medical reception and ward patients and visitors. Provide administrative support and collaborate with HCAs, nurses and doctors.

Monday to Friday, 08:00-16:00. Fixed term contract 12 months. Current NHS employees may take this as a secondment.

Background in customer service and/or administration preferred. Enthusiastic, dedicated and eager to make a difference.

Strong communication skills, empathy, professionalism, confidentiality and the ability to work effectively in a fast‑paced environment.

• Experience in customer service or administrative support.
• Good organisational and multitasking abilities.
• Ability to maintain confidentiality and comply with data protection.

We welcome applications from people with disabilities and will make reasonable adjustments.

Subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure to the Disclosure and Barring Service.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity. Preference will be given to staff with Priority and ‘At Risk’ status, including NHS At Risk staff throughout Devon.