Oncology & Haematology Clinical Admin Specialist

Vacancies Service Administrator (Medical Secretary) (Internal only)

The Oncology & Haematology Administration team are looking to recruit two Service Administrators (previously known as Medical Secretaries), who are highly motivated and can work on their own initiative, but are also strong team players who can support our wider team.

The roles will provide invaluable support by coordinating and organising the attendance of patients to the outpatient clinics, as well managing the clinical administration for these services. Post 1 will provide support to our Enhanced Supportive Care, Non-site Specific and Acute Oncology Services. While post 2 will support our multi-disciplinary Haematology team.

Ensuring all administrative processes and enquiries are dealt with in an efficient and timely manner. Act as a point of contact for the department or speciality, dealing with queries and passing on relevant information to appropriate team members, as required.

Provide excellent customer care in a calm and professional manner where some situations may be challenging.

The successful candidate will need to demonstrate strong administration and communication skills with the ability to prioritise a workload. The candidate will be required to demonstrate empathy and sensitivity when communicating with patients and relatives.

Working Pattern:

Post 1 – 37.5 hours Monday to Friday working 5 days a week

Post 2 – 30 hours Monday to Friday working 4 days a week from 9-5 (non‑working day to be discussed during interview)

This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit. You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme.

• Salary Band 3: £25,760 - £27,476 per annum pro rata
• Frequency Annual
• Vacancy Reference
• Contract Type Permanent
• Closing Date 28 July, 2026
• Job Category Administration

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.