Booking Clerk​/Receptionist Fracture Clinic; Internal

Vacancies Booking Clerk/ Receptionist Fracture Clinic (Internal Only)

This role is fast paced, working in a busy team within Trauma & Orthopaedics. You will be working as part of a team working on reception, answering telephones and dealing with patient appointments. The main duties of this role include:

• Meeting and greeting patients at reception
• Answering telephones and dealing with appointment requests/queries
• Booking patient appointments from waiting lists, ensuring appointments are booked accurately on the system

Are you interested in a career in the NHS but not sure where to start? Are you an enthusiastic, well organised person with a passion for good customer service? If so, this could be the role for you!

We are looking for someone to provide an efficient, professional administrative and clerical service to the Trauma & Orthopaedics Department within the Surgical Services Division. You will form an essential part of an extremely busy team ensuring patient appointments are booked accurately and information is updated regularly, in a timely manner. You will also need to provide effective communication to both patients and staff in order to ensure the smooth running of the service which enhances patient care.

The role is both office-based and patient facing therefore you will need to be flexible and adapt to the different environments.

Working Pattern: Monday - Thursday  Friday

Interview Date: To Be Confirmed

Please note, this is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and ‘At Risk’ status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

We will provide comprehensive occupational health services, counseling, wellbeing activities, and group support. You will also benefit from paid annual leave starting at 27 days rising to 33 days plus bank holidays, and access to staff discounts on shopping, fitness and leisure options, and technology/ home appliance purchases.

You will have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme.

• Salary Band 2: £25,272 per annum pro rata
• Frequency Annual
• Vacancy Reference
• Contract Type Permanent
• Closing Date 5 August, 2026
• Job Category Administration