Ward Clerk; Renal

Provide a proactive welcoming Reception service to the Unit, answer the telephone promptly and professionally, deal with enquiries, book patient Transport, amend as required. Register patients on EPIC, communicate regularly with the ward team, to insure information is shared appropriately. Maintain security of sensitive personal and other confidential information. To ensure and adhere to all Trust policies and procedures at all times.

To take part in regular performance appraisal.

This post will cover multiple areas within the Renal department including inpatient ward, ambulatory care and, acute and satellite dialysis units.

More detail about the role

Provide an efficient, professional administrative and clerical service to the Renal Department, ensuring patient information is accurate and updated timely. To provide effective communication to both patients and staff in order to ensure the smooth running of the Department, which enhances patient care.

Provide a professional, efficient and effective reception, patient administration and appointment booking service to patients and visitors attending the Hospital in accordance with Trust policies and standards relating to confidentiality and customer care.

Ensure that the professional image and high standards of the Trust are maintained at all times.

Ensure patient/staff safety and confidentiality of information is maintained at all times.

Working Pattern: 37.5 hours per week, 5 days a week with planned, occasional Saturday working

Interview Date: 30th September 2026

Please note, this is a fixed term contract for 6 months. For current NHS employees this post could be a secondment opportunity.

For further information please contact: Lucie Murray, ALM on  email:

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust
and Northern Devon Healthcare NHS Trust.

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are…