Operations Manager – Food Manufacturing & E-commerce Fulfilment

Operations & Supply Chain Manager Full-time | £50,000 per year | Exeter, Devon

Body Me is a growing nutrition brand creating clean, organic protein powders, shakes and bars designed to fuel active everyday life.

We formulate, blend and manufacture our products in-house, giving us close control over quality, innovation and operational agility as we continue to grow across D2C, Amazon and retail.

As part of our next stage of growth, Body Me is relocating to a brand-new facility at Sky Park Exeter, launching in mid-August. We’re looking for an Operations & Supply Chain Manager to help shape and scale the operational foundations of the business through this exciting next phase.

This is a broad, hands‑on role with real ownership and long‑term opportunity. You’ll oversee operations across production planning, inventory, fulfilment, logistics, compliance and operational systems, while helping build smarter, more scalable ways of working as the business grows.

Working closely alongside Chris, who leads the business day‑to‑day, you’ll help drive operational performance across the business while supporting future growth, product launches, international expansion and continuous improvement.

We’re looking for someone commercially astute, adaptable and resourceful; comfortable rolling up your sleeves while thinking strategically, improving systems and identifying opportunities to operate more efficiently as the business evolves.

• Oversee production planning, inventory and supply chain across the business.
• Manage forecasting and stock flow across D2C, Amazon and wholesale channels.
• Support operational readiness for launches, promotions and future growth expansion.
• Help improve operational visibility, forecasting accuracy and supply chain efficiency

• Lead day‑to‑day operational flow across production, fulfilment and logistics
• Coordinate stock movement, dispatch operations and Amazon FBA replenishment
• Ensure smooth operational performance across launches, campaigns and peak trading periods
• Work closely with Customer Experience to resolve operational issues efficiently

• Identify opportunities to improve efficiency, streamline logistics and optimise operational processes.
• Support cost optimisation across ingredients, packaging, fulfilment and wider operations.
• Negotiate with suppliers and operational partners to improve commercial outcomes.
• Feed operational insight into wider business decisions and scalability.
• Help future‑proof operational systems, infrastructure and ways of working as the business grows.

• Support operational compliance across the production facility and wider business.
• Help maintain standards and audit readiness across SALSA, Soil Association Organic and health & safety requirements.
• Oversee SOPs, compliance documentation and operational procedures.
• Support risk assessments, site processes and continuous improvement across operational best practice.

• Build and improve reporting around stock, forecasting, fulfilment and operational KPIs.
• Maintain accurate operational and inventory data across systems.
• Work cross‑functionally with marketing, finance and customer experience teams to support wider business growth.
• Operationally lead new product launches, ensuring timelines and stock readiness.

• Work closely alongside Chris, Brand Owner, helping shape and scale the operational side of the business
• Manage and support a small on‑site production and fulfilment team of 4–6 people, which will grow at pace with the business.
• Help build a positive, efficient and accountable operational culture across the team.
• Lead by example with a hands‑on, proactive and solutions‑focused approach.

• A genuine self‑starter who takes ownership and drives things forward independently.
• Highly organised, adaptable and solutions‑focused.
• Comfortable balancing strategic thinking with hands‑on execution.
• Commercially aware with strong analytical and problem‑solving skills
• Strong communicator who enjoys working cross‑functionally.
• Comfortable…