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Job Description & How to Apply Below
Digi Tickets provide ticketing and operational systems for many of the UK's leading visitor attractions. We're looking for a talented and driven Product Manager to join our team. Reporting to the Product Team Leader you'll be a key contributor to the product strategy, roadmap and outcomes of the Digi Tickets product suite.
- Review and consolidate multiple sources of data to identify Product opportunities. Consolidate your discovery to contribute to the Product strategy
- Stay close to the market by understanding competitor offerings, industry trends, and where the future of the tourism and attractions sector is heading
- Collaborate with colleagues across the business and with external partners to align stakeholders behind the product vision:
Champion the Product and the voice of the Customer across the Organisation - Scope and prioritise activities based on business and client impact
- Own the roadmap and delivery for your area of focus: in collaboration with the wider team deliver road mapped items against committed time frames
- Work closely with UX, Engineering and QA to deliver priorities from well scoped pieces of work with clear acceptance criteria
- Work in an Agile way, shipping MVP's and iterative improvements
- Define and monitor key product metrics that demonstrate value and key customer outcomes
- Monitor post-launch performance
- Create and publish Produce release documentation and contribute to ensuring Help content is up to date and relevant
- Use AI to move faster and generate value within your work
- Holidays: 25-30 days of annual leave (plus bank holidays), with increased entitlement based on service
- Salary:
Up to £45,000 based on experience - Nest Pension scheme
- Discretionary company bonus
- Annual Training Allowance:
Receive support for certifications and professional development - Birthday Leave:
Enjoy a day off on your birthday to celebrate - Team Outings & Events:
Be part of a collaborative and social team culture
- 3+ years in product management, ideally B2B SaaS
- A track record of owning a product area end to end - discovery through launch to iteration
- Experience working within a wider product strategy: able to take direction on the destination and own the route
- Comfortable interpreting analytics and turning data into decisions that deliver customer value
- Excellent communicator
- Be able to say No (with justification)
- Solid grasp of design and UX principles
- Comfortable working in an Agile team
- Able to work from the office in Exeter x2 days a week
- Experience in tourism, attractions, ticketing, e-commerce or payments
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