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Service Advisor

Job in Exeter, Devon, EX2, England, UK
Listing for: Vertu Motors plc
Full Time position
Listed on 2026-01-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 33000 GBP Yearly GBP 33000.00 YEAR
Job Description & How to Apply Below

Vertu Peugeot Exeter

Basic Salary: £33,000 + Excellent Company Benefits

Ready to take the next step in your automotive career? At Vertu Peugeot Exeter
, we’re looking for a confident and customer‑focused Service Advisor to join our friendly, highly respected team.

As part of one of the UK’s largest and most successful Motor Retail groups, you’ll be supported, developed, and given every opportunity to thrive.

Why join us?

The Service Advisor role is right at the heart of our dealership. You’ll be the trusted link between our customers and our workshop teams — making sure every customer feels valued, informed, and looked after from start to finish.

If you’re passionate about building strong relationships and delivering an exceptional customer experience, you’ll feel right at home with us.

What you’ll be doing
  • Welcoming customers and setting clear expectations for their service or repair
  • Keeping customers updated throughout their vehicle’s journey
  • Identifying opportunities to upsell products and services that genuinely benefit customers
  • Following up after work is completed to ensure satisfaction
  • Working collaboratively with the workshop to deliver an outstanding experience
What we’re looking for
  • Previous experience in a customer‑facing service role — essential
  • A natural communicator who builds rapport with ease
  • Strong organisational skills and the ability to work well under pressure
  • A positive, proactive approach to meeting targets and deadlines
  • Experience as a Service Advisor is an advantage, but not essential
What you can expect in return

We invest more in colleague development than any other motor retailer — so your growth and progression truly matter here. You’ll also enjoy a fantastic range of benefits, including:

  • 25 days’ holiday, rising with length of service, plus bank holidays
  • Access to our online rewards platform — cash back & discounts across major retailers
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced maternity & paternity leave

If you’re excited by the idea of joining a supportive team where your contribution is genuinely valued,
apply today — we’d love to hear from you.

Please note:

All offers of employment are subject to standard pre‑employment checks, including verification of employment history, address, credit check and criminal record check.

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