Service Advisor

Service Advisor – Exeter

Pay: £18.04 per hour

Hours:

Rotating shift pattern, Monday – Friday
Week 1: 07:00 – 15:30 | Week 2: 09:30 – 18:00
1 in 4 Saturdays: 08:00 – 13:00

Temporary with view to go permanent

Earning Potential (OTE)

Hourly Rate: £18.04 per hour

Basic Salary Equivalent: £37,523 per year (based on 40-hour week)

Overview
We're looking for a confident and organised Service Advisor to join a busy commercial vehicle dealership in Exeter. This is a temp-to-perm role offering a rotating shift pattern and a professional working environment. You'll be the face of the operation, greeting customers, managing job cards, and keeping workflow on track. Strong communication skills and the ability to work on your own initiative are essential.

Key Responsibilities

Meet and greet all customers on arrival in a professional and friendly manner.

Plan, schedule, and coordinate workshop workload efficiently.

Create and process job cards, checking for existing work in progress.

Check account details, available credit, and obtain relevant authorisations.

Provide timely updates to customers throughout the repair process.

Agree timescales for unscheduled work and follow through to completion.

Manage day-to-day administrative tasks confidently and accurately.

What You'll Need

Previous experience as a Service Advisor is highly advantageous.

Strong communication skills are essential.

Ability to use initiative and work comfortably as an individual.

Organised, professional, and customer-focused approach.

Basic computer literacy and administrative competence.

Don't tick every box?
If you have strong customer service skills and a keen interest in the commercial vehicle industry, we want to hear from you. We can provide training for the right candidate with the right attitude.

Sound like you?
If you're ready for a varied and rewarding role in Exeter, get in touch with Cal Ryan today.

Call Cal Ryan at Kemp Recruitment on (phone number removed)
Email: (url removed)