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Customer Service Advisor
Exeter, Devon
Monday to Friday | 9:00am – 5:00pm
£29,000 per annum + Benefits
The RoleOur client is seeking a professional and customer-focused Customer Service Advisor to join their team based in Exeter. This is an excellent opportunity for someone with strong communication skills and a positive attitude who enjoys working in a fast-paced office environment.
The successful candidate will be the first point of contact for customers, providing outstanding service and support while ensuring enquiries are handled efficiently and professionally.
Key Responsibilities- Answering incoming calls and responding to emails
- Handling customer enquiries and providing updates
- Booking appointments and coordinating schedules
- Maintaining accurate customer records and updating systems
- Liaising with internal departments to ensure smooth service delivery
- Resolving customer issues in a timely and professional manner
- Providing general administrative support
- Previous experience in customer service or an office-based role
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Confident using Microsoft Office and computer systems
- Ability to work well independently and within a team
- Professional, reliable, and customer-focused approach
- Salary of £29,000 per annum
- Monday to Friday working hours – no weekends
- Training and progression opportunities available to all employees, including apprenticeships
- 22 days annual leave, rising to 24 days after 2 years and 27 days after 5 years’ service, plus bank holidays
- Free Employee Assistance Programme offering 24/7 financial, health, legal and emotional support
- Life assurance cover
- Tax‑free profit share bonuses dependent on company performance
- Monetary vouchers for special occasions including birthdays and anniversaries
- Friendly and supportive working environment
- Free onsite parking
Full‑time | Permanent
This is a fantastic opportunity to join a well‑established business offering a stable, long‑term career opportunity in Exeter.
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