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Customer Experience Specialist

Job in Exeter, Devon, EX2, England, UK
Listing for: Focus Group
Full Time position
Listed on 2026-06-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Specialist – High-Volume Support

Focus Group is seeking a Customer Service Executive to join our fast‑paced team in Exeter. You'll manage customer queries, ensuring high levels of service while maintaining performance targets. The role requires resilience, strong communication skills, and a passion for excellent service delivery.

In addition to a competitive salary, you’ll enjoy 24 days of holiday, paid volunteering days, and a supportive team culture. We celebrate diversity and support all individuals in achieving their potential.

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