Service Advisor

We are representing a reputable commercial dealership in Exeter seeking an experienced Service Advisor to join their customer-focused team. This position offers an excellent opportunity for skilled motor trade professionals looking to work in a well-structured, supportive environment.

Benefits for the Successful Service Advisor:

Basic salary up to £33,500 depending on experience
Monday to Friday working hours with Saturday shifts on a one-in-three rotation (8am to 1pm)
Rotating shift pattern of 7am to 4pm and 9am to 6pm
Supportive and established dealership team
Opportunities for career development within a professional environment
Structured workflow to ensure work-life balance

Duties:

Greet customers professionally and build rapport to ensure a positive service experience
Schedule repairs and maintenance efficiently, ensuring accurate booking details and realistic time estimates
Handle customer queries throughout the service process, keeping clients updated on job progress
Maintain comprehensive records of customers’ vehicles, including service history and job status
Liaise with technicians and relevant departments to support smooth workflow and timely delivery of services
Identify upselling opportunities in line with customer requirements and dealership procedures
Ensure compliance with dealership policies and maintain high standards of customer service at all times

Requirements for the Service Advisor Role Include:

Proven experience as a Service Advisor or similar role within the motor trade industry
Effective communication skills and confident in managing customer interactions
Strong organisational skills with keen attention to detail when scheduling and recording information
Ability to work under targets while maintaining high levels of customer satisfaction
Proactive attitude with a drive to succeed in a fast-paced dealership environment
Availability for Saturday work on a one-in-three basis

If you are a dedicated Service Advisor seeking a role offering stability, support, and a structured working pattern in Exeter, this opportunity could be an ideal next step.

Contact Sam Enderby, Automotive Recruitment Specialist at Perfect Placement covering Exeter and Devon, today to discover more about this fantastic Service Advisor opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today