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Customer Service Coordinator
Job Description & How to Apply Below
Overview
Customer Service Coordinator (Hybrid Working Available) Based Dorset/Devon/Somerset. Full-Time maternity cover starting August 2026. Salary £28k - £32k.
An exciting opportunity has arisen for a Customer Services Coordinator to join a growing developer with an excellent reputation for delivering high-quality homes and outstanding customer care.
Responsibilities- Be the main point of contact for homeowners, managing customer enquiries, defects, and aftercare from legal completion through the warranty period.
- Work closely with site teams, subcontractors, and suppliers to ensure issues are resolved efficiently while delivering an exceptional customer experience.
- Previous experience in customer service, customer care
- Excellent communication and organisational skills
- Strong attention to detail and the ability to manage multiple priorities
- Confident using Microsoft Office
- Experience with in house building, construction, property, or maintenance would be advantageous but is not essential
- Own transport to travel to the office or site
- Competitive salary
- Hybrid working
- Pension scheme
- Training and development opportunities
- Supportive team environment
If you're looking for a varied role where you can make a real difference to the customer journey, we'd love to hear from you.
Apply today or get in touch for a confidential conversation.
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