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Hybrid Service Improvement Advocate - Elevate CX

Job in Exeter, Devon, EX2, England, UK
Listing for: JAM Recruitment Ltd
Full Time position
Listed on 2026-08-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 33163 GBP Yearly GBP 33163.00 YEAR
Job Description & How to Apply Below

JAM Recruitment Ltd is seeking a Service Improvement Advocate in Exeter on a fixed-term contract until February 2027. The role offers £33,163 per annum for 37 hours per week with hybrid working.

You will professionally manage customer feedback, complaints and compliments, investigating complex cases and gathering evidence to resolve issues. Based in Exeter with hybrid working options across Weston-super-Mare or Tolvaddon, you will collaborate with internal teams to translate feedback into

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