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Complaints Resolution Officer - Hybrid Customer Care
Job Description & How to Apply Below
BDS Recruitment are currently looking for a Complaints Resolution Officer to work with a well known Housing Association in the Exeter area to handle customer feedback, including complaints and compliments, with professionalism and care.
Main duties include tailoring support services to reduce complaints, collaborating on investigations, and advocating for compliance with the Housing Ombudsman Complaint Handling Code. Hybrid work is available, with a 6-month FTC and potential extension.
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