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Customer Feedback & Service Improvement Specialist

Job in Exeter, Devon, EX2, England, UK
Listing for: JAM Recruitment Ltd
Full Time position
Listed on 2026-08-31
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 33000 GBP Yearly GBP 33000.00 YEAR
Job Description & How to Apply Below

JAM Recruitment Ltd in Exeter is seeking a Service Improvement Coordinator on a 6-month contract to manage customer feedback, including complaints and compliments, and drive positive service enhancements.

The role is hybrid, 37 hours per week (Mon-Fri), with a salary around £33,000 per year. You will investigate complex issues, collaborate with multiple teams and turn insights into practical improvements that uplift service delivery.

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