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Service Improvement Specialist - Hybrid

Job in Exeter, Devon, EX2, England, UK
Listing for: RGB Recruitment
Full Time, Seasonal/Temporary, Contract position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below
Position: Service Improvement Specialist - Hybrid (6-Month Contract)

RGB Recruitment is seeking a Service Improvement Coordinator for a 6-month temporary contract in Exeter. The role is hybrid (2-3 days in the office) with 37 hours per week, offering the chance to influence customer experience by turning feedback into positive improvements.

You will manage customer feedback and complaints, collaborate with multiple teams to investigate issues, and develop improvement plans to reduce complaints and raise satisfaction across services.

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