Service Advisor

We are looking for an experienced motor industry SERVICE ADVISOR to join an Exeter based main dealer who represent one of the UK’s well-known brands.

You’ll need to possess excellent customer service skills, both face-to-face and telephone based.

Motor trade experience gained at another main dealer or quality independent garage is required alongside a full driving licence.

In this role, you will be the face of the Service Department, assisting incoming customers, booking servicing, repairs, and maintenance appointments. Upselling identified work and approved products / services will be a key activity.

The ability to work as part of a team, with good communications and computer skills are essential, as well as being able act on your own initiative as and when required, prioritising your own workload.

Additional benefits include:

• Rewarding loyalty with up to 33 days holiday per annum.
• Access to a platform which offers hundreds of perks and discounts.
• Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families.
• An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events.
• A paid day off on your birthday.
• Death in Service benefit of 4 x salary.
• Workplace pension scheme offering enhanced employer contributions.
• Cycle to Work bike purchase scheme through salary exchange.
• Access to the in-house management development scheme.

“Getting an interview is often the most difficult part of finding a new job, and Kream were great at getting me into interviews. As a result I recently got the job that meets my needs perfectly”.