Student Employment Support Officer; Access to Internships

About The Role Student Employment Support Officer (Access to Internships)

INTERNAL APPLICANTS ONLY

This part-time post (0.56 FTE/20.5 hours) is available from immediately on a fixed-term basis until July 2027. Applications for secondments will be considered subject to agreement from your current line manager.

The University of Exeter is an equal opportunity employer. We are officially recognised as a Disability Confident employer and an Athena Swan accredited institution. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.

The starting salary will be from £30,878 on Grade D per annum pro rata, depending on knowledge, skills and experience.

The Student Employability and Academic Success Team have a part-time, fixed-term opportunity for a highly organised individual looking to gain quality administrative and project management experience. You will work with a range of stakeholders including students and employers to provide an exceptional service while meeting the core aims of the university’s Success for All initiative. You will need to be confident using Excel and communicating with others to provide essential updates.

In return, you will gain experience working with budgets, bespoke software, databases, and a range of people working on an initiative that aims to improve employability outcomes for underrepresented groups of students.

You will play a key part in the successful delivery of the ‘Access to Internships’ (A2i) funding arm of the Internships team. This will involve administration of the service, guiding students through the application process, checking that applications fully meet eligibility criteria and working with employers and internal staff to set up internships and administer funding. You will build effective relationships with stakeholders which support and contribute to the delivery of the service, including employers, students, graduates, and funding bodies.

You will need to have an excellent level of attention to detail to process finance requests using the University's finance system and maintain records using Excel.

E=Essential D=Desirable

• Educated to A level, Level 3 Apprenticeship, or equivalent (E)

• Ability to communicate effectively in person, in writing and email, and by telephone with a diverse range of people (E)
• Excellent IT skills including proficiency in MS office, especially, Excel with the ability to interrogate and manipulate data (E)
• Recent, relevant administrative experience (E)
• Experience in handling complex processes, tracking progress and reporting on outcomes (E)
• Effectively handling complex enquiries (E)
• Working independently, including experience in prioritising and meeting deadlines under pressure (E)

• Knowledge of Higher Education and the Graduate Labour Market (D)
• An understanding of social-economic equalities in higher education (D)
• Working within an HE environment (D)
• Identifying areas for process improvement, making recommendations, and successfully implementing change (D)

• Excellent attention to detail and ability to provide accurate information
• Ability to always present a professional image
• Ability to obtain cooperation by developing excellent working relationships with a wide range of stakeholders
• Ability to contribute to a positive team working culture
• Ability to be flexible and deal with frequent interruptions whilst maintaining focus and accuracy
• Confidence and ability to work independently with appropriate supervision

Please contact Andrea Hodges,

In collaboration with the academic Faculties, the Education and Academic Services (EAS) Directorate provides all of the key administration and education support and enhancing activities that underpin the student experience from Welcome Week to Graduation. Service divisions within EAS include Education and Student Support, Learning Experience and Innovation, Faculty and Cornwall Operations, Sport and Wellbeing.