Pastoral Mentor

About The Role

Pastoral Mentor

This full-time post is available from November 2026 on a permanent basis.

The starting salary will be from £33,951 on Grade E, depending on qualifications and experience.

The role of the Pastoral Mentor is to ensure timely identification and triaging for students experiencing difficulties that impact on their ability to study and be successful on their degree programme. You will promote and maintain an inclusive, supportive and accessible academic community, primarily for students in the Finance and Accounting department, but also working collaboratively with Pastoral Mentors for other Business School departments (Management and Economics) on shared tasks.

You will have responsibility for supporting the design, development and production of material relating to delivering student support within the Business School. You will work in partnership with the Directors of Education and Student Experience and Senior Tutor for the department to ensure the efficient and effective delivery of proactive pastoral support both within and beyond the curriculum and in accordance with the Faculty’s education strategy.

You will act as an advisor to colleagues in the Economics department on pastoral support related matters and projects to promote a positive student experience.

This post is available at our Streatham Campus supporting the Finance and Accounting department. Applications are welcome from individuals from both academic and professional services backgrounds, and secondment and/or fractional options would be considered.

Please note that this role is subject to a DBS check. At the University of Exeter, we are committed to the safeguarding and welfare of children, young people and vulnerable adults. We expect all our staff to share this commitment.

We are looking for empathetic individuals who are able to provide the key link between the academic discipline(s) and support services for students who are struggling, and also work closely with colleagues in discipline(s) to identify students in need of support or factors inhibiting student success. Experience of working with students in either an HE or FE setting is essential (and if FE, you should be able to demonstrate a strong understanding of the HE context).

You will be the core point of contact for students experiencing issues impacting their ability to study, and for colleagues in the department concerned about student engagement. The role requires that you also work with data to identify students in need of support.

Please ensure you read the Job Description and Person Specification for full details of this role.

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City.