Installation Engineer

Purpose of this role

Reporting to the Regional Manager, you will be the main on‑site presence for project delivery. You will be responsible for building and maintaining strong working relationships with Persimmon site managers, project managers, ground workers, and contractors. You must possess an in‑depth understanding of the work programme and be empowered to make real‑time decisions that contribute to its successful delivery. This includes representing Fibre Nest effectively during high‑profile site visits, demonstrating strong stakeholder management skills across all field operations.

• Oversee all field health, safety, and wellbeing, including risk assessments, reporting, vehicle checks, and audits.
• Build and prepare the Access Network, from cabinets to customer premises (including rodding, cabling, splicing, testing, commissioning, customer handover).
• Assist with installing and commissioning of new street cabinets and 3rd party connections (planning, surveying, site visits).
• Expertly locate and repair network faults using tools like OTDR, OPM, LFD, and VFL.
• Promote Fibre Nest's quality standards with Persimmon Homes and stakeholders.
• Ensure network builds meet quality, budget, and service standards through regular checks against technical specifications.
• Continuously seek to improve processes and efficiency.
• Engage with teams on live developments to ensure high standards.
• Report regularly to the Regional Manager/Supervisor on build safety and quality.
• Keep network records accurate (provide images, diagrams, test results).
• Perform other relevant duties as requested by management.

• NRSWA and PIA accreditations (minimum SA002 and N23).

• Solid understanding of optical network construction and maintenance.
• Experience in fibre‑optic installation, splicing, and distribution.
• Good knowledge of UK telecoms networks.

• Self‑starter, able to work quickly in a dynamic environment.
• Calm under pressure.
• Strong interpersonal and customer‑facing skills with a positive attitude.
• Excellent communication skills (written and verbal).
• Able to prioritise work independently.
• Build good relationships easily.
• Practically competent.
• Able to challenge constructively.
• Proactive, takes ownership, delivers high‑quality work.
• Initiative‑taking, energetic, and forward‑thinking.
• Tenacious, committed, professional, and responsible.
• Open, honest, respectful team player.
• Collaborative and trusting.
• EUSR / CSCS Card.
• PIA accreditations SA007, K008 & SA006.
• Optical Testing & Commissioning.

• You are required to have your criminal records checked through the Disclosure and Barring Service (DBS). This is due to going into customers’ homes.
• You will hold a driving licence.

• Cost of living annual pay review.
• Company pension contributions up to 3% if employees contribute 5%.
• 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
• Enhanced maternity, paternity and adoption pay.
• Referral payment of £1000 (net of tax) for each successful referral.
• Hybrid working for eligible roles.
• Development opportunities to reach your career aspirations.

We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.