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Job Description & How to Apply Below
Providing a housing management service, youll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What youll do Making sure that our customers properties are homes they can be proud of, youll support your customers by engaging and involving them in their tenancies. Help our customers with housing benefit claims, making sure that these are received on their rent account.
Where there is a need, youll also issue and sign warning letters and notices which may lead to attending court. Getting rooms ready for the next customers who needs our help and for maximum occupancy, youll turn around vacant or void rooms / bed spaces / properties within set timescales. Ensuring we are health and safety compliant and that maintenance standards are met.
Why join us This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs Great Places to Work! You have Experience in managing a housing caseload and handle landlord and housing management duties Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
Able to take on a lead role within the team, offering guidance and support to your colleagues The ability to work on your own initiative, positively influencing people from all different backgrounds. Confident working collaboratively with colleagues in other parts of the business as well as with external partners The practical bits Working 5 days out of 7, (including some weekends) on a rolling rota.
Shift time 10am to 6pm Based at our service in Exeter youll also spend time some working with the customers at our move-on properties, also in the city centre Must be able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, Youll need an Enhanced DBS check done and we pay for that.
Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work !
Whats in it for you?
34 days leave, rising to 39 (including bank hols and a me day to use for whatever you fancy) 800 discounts on shops, holidays, days out, tech and more Instant pay access with Stream Matching pension contribution (up to 7% and life insurance of 3x basic salary) Top 20 in the UK for Wellbeing Find out more Click APPLY NOW to see our Housing Management Coordinator
Job Description , find out about us and for help to apply and for all our benefits. Roles can close early, so dont wait. For reasonable adjustments email .
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