Booking Clerk

Go back Royal Devon University Healthcare NHS Foundation Trust

The closing date is 24 February 2026

We are offering an extremely interesting and unique opportunity to work as a Booking Clerk in the Preparation for Surgery Department. We are looking for a flexible and motivated person with excellent organisational skills and work professionally to a high standard. The role is primarily office-based; however, you will be required to provide cover for a busy reception area when needed.

You must have the ability to use your own initiative and work well under pressure, together with being a reliable and proven team member. You will be working with a wide range of people and communicating with both patients and staff; therefore, empathy and patience are essential.

Visits to the department are encouraged. If you would like to receive further information or arrange a visit, please contact me via email at

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state‑of‑the‑art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world‑class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

• To provide Administrative support function to Medical Secretaries, clinicians and the wider team.
• Booking patients in a timely manner from waiting lists.
• To ensure patient/staff safety and confidentiality of information is maintained at all times.
• Communicating with patients and our clinical staff including handling patient calls and inquiries, as well as addressing nurse queries.

Working Pattern: Monday - Friday - 37.5 hours

Interview Date: To be confirmed

For further information please contact: Lydia Fairman, Admin Line Manager or via email

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust
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We will work together to maintain a culture that develops and supports you and your team.

This might include…