Booking Clerk

Role Summary

We are offering an extremely interesting and unique opportunity to work as a Booking Clerk in the Preparation for Surgery Department. We are looking for a flexible and motivated person with excellent organisational skills and work professionally to a high standard. The role is primarily office-based; however, you will be required to provide cover for a busy reception area when needed.

You must have the ability to use your own initiative and work well under pressure, together with being a reliable and proven team member. You will be working with a wide range of people and communicating with both patients and staff; therefore, empathy and patience are essential.

Visits to the department are encouraged. If you would like to receive further information or arrange a visit, please contact me via email at

For more information on the Job Description and Responsibilities please click the link below.

• To provide Administrative support function to Medical Secretaries, clinicians and the wider team.
• Booking patients in a timely manner from waiting lists.
• To ensure patient/staff safety and confidentiality of information is maintained at all times.
• Communicating with patients and our clinical staff—including handling patient calls and inquiries, as well as addressing nurse queries.

Working Pattern: Monday - Friday - hours

Interview Date: To be confirmed

For further information please contact: Lydia Fairman, Admin Line Manager or via email
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over , staff, making us the largest employer in Devon. Our core services, which we provide to more than , people, cover more than 2, square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state‑of‑the‑art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world‑class care to our local communities.

Our values are at the heart of everything we do,  to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us.

We strive to help our staff create a healthy work‑life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with days paid annual leave (plus bank holidays), rising to days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to…