Job Description & How to Apply Below
As part of continued growth across the UK & Europe, they are looking for a commercially driven and client-focused Senior Account Manager to manage and grow strategic enterprise accounts.
Role Overview The Senior Account Manager will be responsible for managing and growing existing enterprise customer accounts while ensuring exceptional client engagement and delivery governance. The role has two primary objectives:
Maintaining and growing existing account revenue Farming and expanding opportunities within existing customer accounts This is a highly client-facing role requiring regular onsite engagement (minimum 3–4 days per week) and the ability to manage multiple enterprise accounts simultaneously.
Key Responsibilities Account Growth & Farming Own and manage strategic enterprise customer accounts Maintain and grow annual account revenue targets Identify farming opportunities across the existing customer landscape Drive cross-sell and upsell opportunities across Data, AI, Analytics, Cloud, and Managed Services Develop and execute account growth strategies and quarterly account plans Client Relationship Management Build trusted relationships with CIOs, CDOs, CTOs, and senior stakeholders Conduct governance meetings, executive reviews, and QBRs Manage customer escalations proactively and professionally Ensure high levels of customer satisfaction and long-term partnership growth Delivery Oversight & Governance Collaborate with delivery teams to ensure successful programme execution Monitor project health, risks, delivery quality, and stakeholder feedback Maintain strong governance and communication across all accounts Key Performance Indicators KPI Area Weighting Existing Account Revenue Growth 40% Farming / New Opportunity Growth 35% Margin & Revenue Realisation 15% Client Satisfaction & Governance 10% Skills & Experience Required 8–12 years of experience in Account Management, Client Partner, Customer Success, or Enterprise Sales Proven track record of managing and growing enterprise accounts within IT Consulting, Data & AI, Analytics, Cloud, or Digital Transformation services Strong commercial acumen and account management capability Excellent stakeholder management and communication skills Confident engaging with C-level executives
Why This Role?
Work on strategic enterprise Data & AI transformation programmes Exposure to cutting-edge AI and GenAI initiatives Entrepreneurial, high-growth consulting environment Strong leadership visibility and accelerated career progression
Position Requirements
10+ Years
work experience
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